Privacy Policy

Yellowtree Solutions ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website ("Website"). By using our Website, you agree to the collection and use of your information in accordance with this policy.

The Types Of Information We Collect

We collect the following types of information:

Personal Information

  • • Contact Information: Name, email address, phone number, and postal address.
  • • Payment Information: Any details required to process transactions on your behalf and offer our services.

Non-Personal Information

  • • Technical Information: IP address, browser type, operating system, and device information.
  • • Usage Data: Pages visited, time spent on the Website, and other interaction data.

Why We Collect Personal Information

We collect personal information for the following legitimate purposes:

  • • To provide and maintain our services: Ensuring the functionality and usability of our Website.
  • • To communicate with you: Responding to your inquiries, providing customer support, and sending you updates.
  • • To process transactions: Handling payments and delivering and services.
  • • To improve our Website: Analysing user behaviour to enhance our services and user experience.
  • • To comply with legal obligations: Meeting regulatory requirements and responding to lawful requests.

Legal Bases For Data Processing

We rely on different legal bases for processing your personal information, including:

  • • Consent: Data is obtained and processed with your consent.
  • • Contract: Data is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • • Legal Obligations: Data is required to comply with legal obligations.
  • • Interests of the Data Subject: Data is necessary to protect your vital interests.
  • • Interests of the Data Controller: Data is necessary for our legitimate interests, provided that your interests and fundamental rights do not override those interests.

Use Of Your Data

Your data is used solely for the purposes stated above and will not be further processed in a manner incompatible with those purposes. Data collection and usage are minimised to include only the information strictly necessary to achieve those purposes.

Data Accuracy

We strive to ensure that the data we hold about you is accurate and up to date. We implement steps to rectify and update inaccurate data promptly. Please inform us of any changes to your personal information to help us maintain data accuracy.

Data Storage

We store your data securely using appropriate technical and organisational measures to protect it from unauthorised access, loss, alteration, or destruction. If data transfers are required, we ensure that all appropriate measures are in place to protect your data. Data is never stored longer than required for its intended purpose and is securely deleted or anonymised when no longer needed.

Data Accountability

Yellowtree Solutions is accountable for the data we collect and implements measures to protect your personal information. We conduct regular reviews and audits to ensure compliance with this Privacy Policy and data protection laws.

Data Subject Rights

You have the following rights regarding your personal information:

  • • Right to be informed: Know what data is being collected, how it is used, and why it is being processed.
  • • Right to access: Request access to your personal data.
  • • Right to erasure: Request the deletion of data when processing it is no longer necessary.
  • • Right to rectification: Request correction of inaccurate or incomplete data.
  • • Right to object: Object to the processing of your personal data.
  • • Right to data portability: Receive a copy of your data in a structured, commonly used format and transfer it to another controller.
  • • Right not to be subject to automated decision-making: Not to be subject to decisions based solely on automated processing, including profiling.
  • • Right to lodge a complaint with the Data Protection Commission (DPC): If you believe your data protection rights have been violated, you can lodge a complaint with the DPC of Mauritius.

Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact our Data Protection Officer (DPO) at:

Yellowtree Solutions

Address: Suite 803, 8th Floor Hennessy Tower, Pope Hennessy Street, Port Louis, Mauritius

Email: contact@yellowtree-solutions.com

We are committed to addressing your inquiries promptly and transparently.

This Privacy Policy may be updated periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this policy regularly for updates.

By using our Website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.